Industry-Best 2-year Hassle-Free Warranty
If you experience any issues with your purchase within 2 years, we will repair it or, if it cannot be repaired, replace it. Our goal is to make sure you are completely satisfied with your purchase, and we will do everything we can to resolve any issues quickly and efficiently.
30-Day Money-Back Return Policy
We understand that sometimes things just don't work out, and that's why we offer a 30 Day Money Back Policy on any non-custom or non-altered products that are returned without signs of physical wear or damage.
If you would like to return an item, simply contact us within 30 days of your purchase, and we will provide you with further instructions on how to proceed. If the item is returned in its original condition, we will issue a refund to your original payment method. For purchases made via cash or check, refunds are issued via check.
Please note that custom lenses, and/or altered frames, may not be returned for a cash refund, but may be exchanged for store credit within 30 days of your purchase.
Thank you for choosing Market Square Optical, and we look forward to serving you again soon!
Our Core Values Are Designed to Benefit You
Precision
Precision is what we go by: in quality, diagnosis, craftsmanship, process, and delivery of our product and service to you.
Trust
Trust is what we strive to obtain through our team’s experience and expertise, consistent care for our clients, ability to correct and solve problems, offer opinions on style and fit, and always putting your needs first.
Bigger Picture
Bigger picture is what we look at to care for our clients. We do this by providing enduring products, using the best equipment, and making business decisions that ensure long term success for our clients and our team.